1. Do I have to keep the same amount to copy the order currently?
A: Currently, we only support the same amount of copy orders, but we will continue to optimize the product and improve the quality of service!
A: Currently, we only support the same amount of copy orders, but we will continue to optimize the product and improve the quality of service!
2. Why am I unable to copy orders?
A:
1. When a copier fails to copy an order 20 times due to principal issues, the system will cancel following his Trader.
A:
1. When a copier fails to copy an order 20 times due to principal issues, the system will cancel following his Trader.
2. Copiers initially set their total amount for copying. If the order amount exceeds its limit, the user will fail to copy.
3. Insufficient availability in copiers copy trading accounts.
4. Copiers order amount less than the minimum of trade pair. (Open cost*leverage<the minimum of trade pairs.)
3. If the Trader closes a position, what if the price of the Copier's closing order exceeds the Trader's average traded price by 0.5%?
A: When a trader closes a position, the copiers follow the market price to close their position. At this time, slippage will not be taken into account.
A: When a trader closes a position, the copiers follow the market price to close their position. At this time, slippage will not be taken into account.
4. As a copier, can I close my position manually before the trader?
A: Copiers can close their position on my copy trading page. This Copier is no longer required for subsequent Trader closures.
A: Copiers can close their position on my copy trading page. This Copier is no longer required for subsequent Trader closures.
5. Why am I unable to use some trade pairs?
A: First, please ensure the trade pairs are supported in copy trading. You can check supported pairs to confirm. Then please make sure your trade is under copy trading mode. After the trader application passes, the trader's page will be divided into two parts, standard, and copy trading mode, so please make sure your trade is under copy trading mode.
A: First, please ensure the trade pairs are supported in copy trading. You can check supported pairs to confirm. Then please make sure your trade is under copy trading mode. After the trader application passes, the trader's page will be divided into two parts, standard, and copy trading mode, so please make sure your trade is under copy trading mode.
Traders can choose pairs with orders in the Copy Trading section according to their actual (if there are open positions/orders, they can not be canceled). Trader can't select his unselected pairs on the Copy Trading page, it will automatically bounce back to the Standard board.
Example: Trader has set up BTC/USDT pair, but when he selects ETH/USDT on the Copy Trading page, it will automatically bounce back to Standard board".
6. Any additional requirements for traders after the trader application is approved?
A: In addition to the most basic qualification audit, there are still some requirements after the application is passed, The Trader needs to complete the KYC2 level of certification, while the maximum number of orders per day is 50, the system will inform traders if the order amount exceeds.
A: In addition to the most basic qualification audit, there are still some requirements after the application is passed, The Trader needs to complete the KYC2 level of certification, while the maximum number of orders per day is 50, the system will inform traders if the order amount exceeds.
7. Profit sharing for traders?
A: You can get 10% of the copiers’ profit. The copiers' actual profit sharable for copy trading that day will be paid at 3:00 A.M. (UTC) every Monday. Such "actual total profit" will be the amount payable to the trader. However, it does not rule out the possibility of a subsequent increase in the percentage based on Trader's performance, the platform granting Trader a range set by himself or appointing a trader to increase the percentage individually"
A: You can get 10% of the copiers’ profit. The copiers' actual profit sharable for copy trading that day will be paid at 3:00 A.M. (UTC) every Monday. Such "actual total profit" will be the amount payable to the trader. However, it does not rule out the possibility of a subsequent increase in the percentage based on Trader's performance, the platform granting Trader a range set by himself or appointing a trader to increase the percentage individually"
8. What's the model for profit sharing?
A: The net profit/loss of copiers is calculated daily. The profit/loss amounts in the settlement cycle are offset against each other by pre-deducting 10% of the daily profit. On the settlement day, the profit sharing portion will be given to Trader, but if the actual profit sharing amount is less than the profit pre-deducted from the copier's account, the excess will be refunded to the copier's account."
A: The net profit/loss of copiers is calculated daily. The profit/loss amounts in the settlement cycle are offset against each other by pre-deducting 10% of the daily profit. On the settlement day, the profit sharing portion will be given to Trader, but if the actual profit sharing amount is less than the profit pre-deducted from the copier's account, the excess will be refunded to the copier's account."
9. How do I calculate my profits and pre-revenue sharing?
A: For orders opened on the same day, the system will deduct the profit from the part of the profit after the position is closed. Note: If the position is not closed in full, the system will not settle the position until it is closed in full before the settlement date."
A: For orders opened on the same day, the system will deduct the profit from the part of the profit after the position is closed. Note: If the position is not closed in full, the system will not settle the position until it is closed in full before the settlement date."
10. Traders and copiers
A: Currently, each trader can have up to 200 copiers, while each copier supports only 1 trader at a time.
A: Currently, each trader can have up to 200 copiers, while each copier supports only 1 trader at a time.
11. Can I use TP/SL in copy trading?
A: Yes, now we support TP/SL functions for both copiers and traders. Users can set TP/SL on their current orders or traders can set TP/SL when they place their orders.
Set TP/SL on current orders:
Set TP/SL when placing an order:
12. Can I adjust margin for isolated orders?
A: Yes, now we support adjust margin for isolated orders for both copiers and traders.